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Virginia Department of Education record help

Why isn’t my Virginia teacher certificate showing up?

A missing public result does not, by itself, prove that a certificate never existed or that an application was denied. Check what this state publishes, retry the official search carefully and then use the right private or historical record process.

Retry the official Virginia search

The search happens on the agency site. TeachPassport does not receive the name, credential number or result you enter there.

Official state record Search facts stay with the agency Checked 2026-08-02

Free record check

Choose the right record to try next

Answer three short questions. Do not enter the person’s name or credential number here.

Source
Virginia Department of Education
Checked
August 2, 2026
Whose public record are you checking?
What were you expecting to find?
Have you retried using the state’s search options?

No names, license numbers, passwords or documents are requested.

First check

Search the record the way Virginia Department of Education expects

  1. 01Search the educator's name in VDOE's Active License Look-up.
  2. 02Review the matching record carefully when more than one educator has a similar name.
  3. 03Use VALO instead when you are checking your own application or agency correspondence.

What this public record includes

Virginia Department of Education

  • 01

    Active teaching and educator licenses issued by the Virginia Board of Education

  • 02

    License and endorsement information included in the active record

  • 03

    State-issued active credentials, excluding local licenses

Record timing

The active lookup is not a processing queue. VDOE processes complete requests in the order received and tells applicants to monitor VALO regularly because correspondence is posted there.

If the result is still missing

Use the right next record

  • Check the spelling and the name used on the Virginia license.
  • Remember that expired, pending, on-hold and local licenses are excluded from this query.
  • Log in to VALO for a pending request, documents or VDOE correspondence.

Pending application

A pending file may not belong in the public lookup

VDOE says the public query excludes licenses that are inactive, pending action or on hold. VALO is the private source for application status, requests for more information and posted correspondence.

Open official certification guidance

Official sources

Check again by 2026-11-02

Virginia Department of EducationOpen the Virginia active license searchVirginia Department of EducationVDOE Licensing Services